Postpone a booking or an experience
Postponing a booking prevents the customer from receiving any automated email communications from Easol (i.e. balance payment reminder emails, check-in reminder emails, or e-ticket emails).
If you wish to postpone a booking or an entire experience, please contact firstname.lastname@example.org and we can help ensure all customer bookings are postponed.
After a booking or an experience has been postponed, customers will still be able to log in and view their booking details, including the amount they have paid, and process payments towards their booking.
When you are ready to resume the postponed bookings or an experience, please contact email@example.com.