Support Team Opening Hours
General Support Team Opening Hours
Monday - Friday: 9am - 10pm (UTC time)
Saturday: Limited support availability
Our Support team operates with limited availability on Saturdays, so response times may be longer than during our standard Monday - Friday opening hours.
In case of emergency outside of these hours, please email support@easol.com with the email subject 'Emergency' and a member of our team will respond asap.
Public Holidays 2026/27
The Easol Support team will be observing the following UK and US public holidays and offering a reduced service on these dates. Support will have limited availability, with priority given to urgent and emergency issues. Response times for general support may be longer than usual.
In case of an emergency during any of these dates, please email support@easol.com with the email subject 'Emergency' and a member of our team will respond asap.
| Public Holiday | Date |
| Good Friday (UK) | Fri, Apr 3 2026 |
| Easter Monday (UK) | Mon, Apr 6 2026 |
| Early May Bank Holiday (UK) | Mon, May 4 2026 |
| Spring Bank Holiday (UK) | Mon, May 25 2026 |
| Memorial Day (US) | Mon, May 25 2026 |
| Independence Day (US) | Fri, Jul 3 2026 |
| Summer Bank Holiday (UK) | Mon, Aug 31 2026 |
| Labor Day (US) | Mon, Sep 7 2026 |
| Thanksgiving (US) | Thu, Nov 26 2026 |
| Christmas Day (UK & US) | Fri, Dec 25 2026 |
| Boxing Day – substitute (UK) | Mon, Dec 28 2026 |
| New Year's Day (UK & US) | Fri, Jan 1 2027 |
| Martin Luther King Jr. Day (US) | Mon, Jan 18 2027 |
| Memorial Day (US) | Mon, May 31 2027 |
| Independence Day (US) | Mon, Jul 5 2027 |
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