How Easol can support your event
Our team is here to provide support before, during and after your event, including:
- Event ticket setup and integration with the Qflow app
- Free scanner rental for guest check-in
- Troubleshooting check-in scanners, event reports etc.
For Pro and Plus creators, you're able to request on-site support from Easol for large-scale events. This means that someone from our team will be available on the day of your event to ensure guest check-in is working smoothly and help troubleshoot any scanner-related questions.
Please note that Easol’s on-site support does not include any event management or coordination. You should have a dedicated team ready to check-in your guests and answer customer enquiries.
How to request on-site support
To request on-site support, please send an email to email@example.com at least 60 days before your event starts. We cannot guarantee on-site support if you send a late request.