Scanning devices for check-in

There are two types of devices that you can use to scan tickets and check in guests at your event. You can also use Qflow on your desktop computer to manually check in guests.

• Scanning hardware – You can rent scanning hardware (subject to timing and availability) that are used for the sole purpose of scanning tickets with the Easols ticketing management app, Qflow.
• Tablets and Mobile phones – Qflow is available for iOS and Android phones. They must have a functioning camera to scan tickets.

What’s the difference between using scanning hardware and mobile phones/tablets for checking in guests?

Scanning hardware, mobile phones and tablets can be used to check-in guests via Qflow. There is no difference in check-in functionality, however, the battery life of scanning hardware can last longer.

How much does scanning hardware cost?

Renting scanning hardware from Easol may be subject to a charge. You will need to pay shipping fees, including taxes, for receiving and returning scanning hardware. Please read our terms and conditions for renting scanning hardware before requesting them.

Do I need an internet connection to scan and check in tickets?

Nope! As long as you set up your devices for check-in ahead of the event on an internet connection, all tickets will be downloaded onto your device and you can scan in guests without an internet connection.

However, if any guests are added to the ticket list after setting up your device, you’ll need an internet connection to download the latest guest data.

To access an accurate report of checked-in guests during or after the event, you'll need to ensure all devices are connected to an internet connection.