Test scan and check-in tickets

Before your event starts, it’s best practice to test scan tickets for check-in with your scanning device. This will also help ensure ticket barcodes have been correctly loaded. 

To test scan and check-in tickets:

1. Set up your scanning devices for event check-in.
2. On your desktop, log into Qflow and select your event.
3. Select a ticket to view the Guest details. Under Barcode, click Test this barcode.
4. For the barcode type, select QR Code from the dropdown menu.
5. Using your device’s camera, scan the QR code. Once successfully scanned, you'll see a confirmation message and hear a beep if you have the sound enabled.
6. After the test, remember to select Clear Check-in in the Guest details on your desktop, so that the test check-in is cleared.

If the scan failed, please check out our troubleshooting guide to fix the issue.