Set up your Easol POS card readers

Easol POS allows you to take card payments at your experience using integrated Stripe terminals (card readers).

This guide explains how to set up your card readers.

To learn how to send payments to a card reader, click here.

Check you’re eligible

To use Easol POS card readers, your experience must meet the following requirements:

• Your experience must take place one of the following countries: Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Hungary, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States
• You must have reliable Wi-Fi at your experience
• Easol POS must be enabled for your account

If you’re unsure whether POS is enabled, contact event-operations@easol.com

Order card readers

We support two options depending on your setup:

Rental (short-term events)

For festivals and short-term events, card readers can be rented. To request and rent scanning hardware, please email our Event Operations team at event-ops@easol.com at least 60 days in advance of the event.

Our team will get back to you within 2 working days with estimated delivery time and costs. After you have paid the fees, Easol will send the scanning hardware to you.

Purchase (location-based experiences)

For year-round or permanent experiences, card readers and charging docks can be purchased and shipped directly to your venue.

To arrange rental or purchase, contact event-operations@easol.com to discuss availability and pricing.

Pair your payment terminal

Once your card readers arrive, follow these steps:

1. Ensure the terminal is fully charged
2. Turn the terminal on and connect it to Wi-Fi
3. Swipe from the left on the terminal to open Settings
4. Enter the code: 07139
5. Tap Generate pairing code
6. In your Easol dashboard, go to Settings → Payment terminals
7. Click Add terminal
8. Enter the pairing code (including dashes)
9. Give the terminal a clear name so you know how to identify it (e.g. Box Office A)
10. Confirm the terminal shows as Online in Easol

Move to Create bookings using Easol’s POS interface

If you have questions on the steps above, review our Troubleshooting and FAQs for Point Of Sale guide