Scan and check in guests at your event

With Easol's ticketing management partner - Qflow, checking in guests is quick and easy.

How to check in guests with scanners

1. Open the Qflow app and ensure the correct event is loaded by checking the event name at the bottom of the screen.
2. Go to the Scan tab.
3. Aim the top of the scanner at the guest’s barcode and squeeze both blue buttons.
4. If the ticket successfully scans, a confirmation will come up on screen.

If the scanner fails to scan a ticket, see instructions below on how to manually check in guests.

How to check in guests with mobile phones and tablets

1. Open the Qflow app and ensure the correct event is loaded by checking the event name at the bottom of the screen.
2. Go to the Scan tab and click Tap to scan.
3. Aim your device’s camera at the guest’s barcode to scan the ticket. You may need to adjust the position of your device so that the camera can auto-focus and scan the barcode.
4. If the ticket successfully scans, a confirmation will come up on screen.

If the scanner fails to scan a ticket, see instructions below on how to manually check in guests.

How to manually check in guests

If for any reason you cannot scan a ticket, you can manually check in a guest:

1. Open the Qflow app and search the guest’s name or email address. Tip: To speed up the process, type in initials like “J D” for “Johnathan Doe”.
2. Select the correct ticket and press Check in.

This can be done on any device, including desktop computers. If you’re still unable to check in a guest manually, see our troubleshooting guide.