Scan and check in guests at your event

With Easol's ticketing management partner, Qflow, checking in guests is quick and easy. Before scanning your guests ensure you've set up scanning devices for event check-in.  

How to check in guests with Qflow

Watch Qflow's video on how to check in guests or follow the instructions below:

1. Open the Qflow app and ensure the correct event is loaded by checking the event name at the bottom of the screen.
2. Go to the Scan tab.
3. Aim your device's camera at the guest's barcode to scan the ticket. You may need to adjust the position of your device so that the camera can auto-focus and scan the barcode. 
4. If the ticket successfully scans, a confirmation will come up on screen. If the scanner fails to scan a ticket, see instructions below on how to manually check in guests.

In addition to the above, see additional instructions and a supporting video.

How to manually check in guests with Qflow

If for any reason you cannot scan a ticket, you can manually check in a guest. This can be done on any device, including desktop computers. Watch a video on how to manually check in guests with Qflow or follow the instructions below:

1. Open the Qflow app and search the guest’s name or email address. 
   • Tip: To speed up the process, type in initials like “J D” for “Johnathan Doe”.
2. Select the correct ticket and press Check in.

If you’re still unable to check in a guest manually, see our troubleshooting guide.