Add live chat to your website
How to add live chat
Live chat is a great way to increase engagement, leads and conversions on your website.
1. Implement Google Tag Manager
Before you can add live chat to your website, you will first need to install Google Tag Manager. Google Tag Manager (GTM) is a tool that allows you to easily add third-party and custom code to your website.
2. Choose your live chat solution
Next, you will need to choose a third-party solution that can use GTM to implement live chat. You can also use GTM's Custom HTML tag to embed a live chat widget. The appearance and functionality of the live chat will depend on the solution you choose. Below are a few options:
|Solution||Link to installation guide|
|Intercom||Intercom installation guide|
|LiveChat||LiveChat installation guide|
|Zendesk||Zendesk installation guide|
|Tidio||Tidio installation guide|
Once you have chosen a solution, follow its integration guide to add live chat to your website.