If you’re selling variants and/or extras, you can create walk-in bookings using Easol’s POS interface.

The POS interface is a tablet-friendly selling screen designed for fast, in-person sales. It automatically reserves inventory and allows you to:

• Take payments using Easol’s integrated Stripe card readers
• Mark payments as paid off-platform (e.g. cash or external card reader)

Note: The POS interface can’t be used to sell bundled packages or edit existing bookings.

Before you start

Make sure your POS is set up and your team has access.

Invite your team

1. Invite team members to your Easol dashboard
2. Give anyone managing POS configurations the Manage point of sale configurations
3. POS team are added when creating a POS configuration

Add a point of sale

POS configurations define what can be sold and who can operate the POS.

1. Go to Settings → Point of sale
2. Click Add point of sale
3. Enter a name (e.g. Merch Desk)
4. Add team (team members handling on-the-door sales)
5. Select the variants and extras you want to sell

Launch the POS

1. Open a POS configuration
2. Click Launch
3. Choose Who’s at the wheel? (if prompted)

Note: If the POS is idle for 15 minutes, the cart will reset.

Create a walk-in booking

1. Select the guest count and (if applicable) date/time slot
2. Add a customer (first name and email are required)
3. Add items to the cart — inventory is reserved immediately

Take payment

Click Take payment, then choose one of the following options:

• Card payment via reader
• Record off platform (cash or external card reader)
• Custom amount (e.g. deposit)
• Even split (for groups paying separately)

Receipts are automatically emailed to the customer after payment. Customers can also scan a QR code on screen to access their receipt.

Reporting on at-the-door sales

You can review and reconcile your at-the-door sales using the Bookings and Payments reports.

Bookings report

• Filter Sales channel by Point of sale to isolate bookings created through the POS interface
• The team member who created each booking appears in the Created by column
• You can also filter the report by Created by

Payments report

• Payments taken through an Easol card reader show Terminal in the Source column
• Cash and external card-reader payments show Dashboard in the Source column and off_platform in the Payment type column
• The Processed by column shows which team member took or recorded each payment
• References added to off-platform payments appear in the External reference column. Use this to reconcile payments against cash registers or external terminal receipts

Important: The POS interface can only be used to sell variants and extras. It cannot be used to sell packages, apply discounts, answer guest questions or edit existing bookings. For these actions, create the booking in your Easol dashboard.