Cancel a customer booking

To cancel a customer booking:

1. Go to Bookings > All Bookings in your dashboard and select the Booking Reference of the booking you want to cancel.
2. Click Actions and select Cancel Booking.
3. Review the details of the booking and click Cancel to confirm.

The booking is now marked as “Cancelled” and you have the option to refund the customer.

Note: This action is permanent and cannot be undone.