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  1. Easol
  2. Manage customer communications and bookings
  3. Manage customer bookings

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Manage customer bookings

  • Intro to managing customer bookings
  • How customers view and manage their bookings
  • View and manage customer bookings
  • Create and send recommendations
  • Configure booking notifications
  • Add and remove items on a booking
  • Apply and remove price reductions on a booking
  • Change modifier selections on a booking
  • Edit guest information on a booking
  • Change the balance due date of a booking
  • Cancel a customer booking
  • Refund a customer booking
  • Postpone a booking or an experience
  • Edit a booking on an active payment plan

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