Cancel a customer booking
To cancel a customer booking:
- Go to Bookings > All Bookings in your dashboard and select the Booking Reference of the booking you want to cancel.
- Click Actions and select Cancel Booking.
- Review the details of the booking and click Cancel to confirm.
The booking is now marked as “Cancelled” and you have the option to refund the customer.
Note: This action is permanent and cannot be undone.