Taking payments in person via Easol POS

Easol POS allows you to take card payments at your experience using integrated Stripe terminals (card readers).

This guide explains how to send payments from bookings to a card reader.

To learn how to set up your card readers, click here.

Check you’re eligible

To use Easol POS card readers, your experience must meet the following requirements:

• Your experience must take place in the UK, US or Ireland
• You must have reliable Wi-Fi at your experience
• Easol POS must be enabled for your account

If you’re unsure whether POS is enabled, contact support@easol.com

Take a payment for bookings created via the POS interface

If you created the booking using Easol’s ‘speedy booking’ POS interface, follow these steps:

1. Add the customer’s first name and email address
2. Click Take payment
3. Choose one of the following options:
   • Full (single payment)
   • Partial (split between methods)
   • Even split (for groups paying separately)
4. Ask the customer to tap or insert their card on the reader
5. If needed, the customer can scan the QR code on screen to receive a receipt

Take a payment for bookings created via your dashboard

If the booking was created via Bookings → Create booking, follow these steps:

1. Under the Balance details section, click Add payment
2. Confirm the customer’s contact details
3. Select Pay in full or click Edit amount to take a partial payment
4. Choose the card reader
5. Ask the customer to tap or insert their card
6. Click Confirm

What happens next

• The payment is processed instantly via the card reader
• The booking updates automatically once payment is successful
• A receipt is emailed to the customer