Intro to customer payment settings
You decide how customers make a booking and pay for your experiences and accommodations, either payment at booking or enquiry-only booking.
Payment at booking
By default, customers must pay in full at checkout to secure their booking. You can also enable additional payment options for your customers. Note that payment in full will always be an option for customers, even if other options are available.
Deposits allow customers to pay a percentage of the total price at the time of booking and then pay the rest of the balance by a due date that you specify. Easol will automatically send reminder reminders on your behalf.
Payment plans allow customers to pay the total price in instalments, ideal for high-cost experiences and accommodations. If a customer opts for a payment plan option, their credit card will be automatically charged on a monthly basis until the full balance is paid.
In order for payment plans to be enabled, there must be a minimum order total of GBP 50. If the minimum order total is not met, the payment plan option will not be available.
You can charge additional booking fees on top of your set prices. This can be used to cover processing fees, admin fees, taxes – the choice is yours. You can also customise your booking fees per variant and extra.
If enquiry-only booking is enabled, customers will only need to book via an enquiry form; no payment involved. This is great for experiences that are free of charge or if you're collecting leads before variants are available for sale.