Add and edit experiences

Experiences are individual events or trips that have a set start and finish date/time. For example, a meditation retreat that runs from Wednesday to Saturday, a virtual cooking class that happens on the first Sunday of every month, or a music festival that takes place once a year.

Jump to section:

• How to add a new experience
• How to duplicate an experience
• How to edit an experience
• How to delete an experience

How to add a new experience

1. Go to Experiences and click Add experience. 
2. Next, select whether your experience includes accommodations (e.g. a yoga retreat that has accommodations or a festival with camping) or if accommodation is sold separately (or is not required).
3. Fill out the basic information about your experience: 
   • Name – Give your experience a catchy title. 
   • Tagline – Provide a snapshot of your experience. Keep in mind that this will be displayed on other pages of your site, so make it short, sweet, and enticing for people to want to learn more. 
   • Overview – Give a more thorough description of your experience and why it’s worthwhile for your customers. 
   • Hero image – Upload an image that best represents your experience. We recommend using a high-resolution image in landscape format with a minimum width of 1920px for optimal display.
   • Overview image – This will be displayed alongside your overview description. The optimal image size will depend on the website theme you are using. We recommend using a high-resolution image with a minimum width of 1920px for optimal display.
   • Departure date – Input the start date of your experience – it must be a future date.
   • Duration – Let customers know how long your experience lasts. You can set the time unit to days, hours or minutes.
   • Category and Subcategory – This can be used for your customers to filter and search your catalogue of offerings on your site.
4. Next, you will need to provide the address where your experience will take place at. If you’re hosting a virtual experience, add “Virtual Event” for the street field and 000000 for the zip code field.
5. Upload up to 10 images that best represent your experience. They can be a mix of landscape and portrait images. The maximum file size for all images is 10MB. 
6. Finally, set up the pricing of your experiences with variants.  

How to duplicate an experience

You can save time adding new experiences, by duplicating a similar existing one. This will copy all experience details, including name, description, images, variants, extras and merchandising content. To duplicate an experience:

1. Go to Experiences and locate the experience you'd like to duplicate.
2. Click Duplicate.
3. Select the start date of your new experience and change the name if applicable. Hit Duplicate to confirm.

How to edit an experience

Once you've created your experiences, you can edit them to change descriptions and images, as well as add key information by merchandising your experience. To edit an experience:

1. Go to Experiences and select your experience.
2. Modify the experience details.
3. Click Save to publish changes.

Note: Once an experience starts getting sales, you will not be able to change its departure date.

How to delete an experience

When you delete an experience, it will be permanently removed from your admin dashboard, including associated reports. Your customers will also be unable to access the experience page. If you simply want to take an experience off sale, we recommend managing product availability instead.

To delete an experience:

1. Go to Experiences and select your experience.
2. Navigate to the Settings tab.
3. At the bottom of the page, click Delete Forever.

If you've deleted an experience by mistake, please contact support@easol.com.